Outsourcing – KPO

Outsourcing – KPO

As a trusted global ICT and Business Outsourcing provider, Mark WorldOm delivers high-quality business consulting, systems integration and outsourcing services. We facilitate reliable support to our clients to help improve business productivity and continually find ways of leveraging technology to help them work smarter.

Mark WorldOm offers a captive environment to provide a full-scale outsourced contract centre, BPO Outsourcing, KPO Outsourcing and Offshore Outsourcing operations.

Our Outsourcing and KPO services include customer service, sales, technical support, business transformation, enterprise performance management, global business services, strategic sourcing, retention campaigns, network operations, accounting outsourcing, back-office functions, payroll outsourcing, application management, software development, infrastructure services and marketing services for diverse sectors and enterprises.

Our research evolves around new technologies, benchmarking metrics and best practises that offer an advanced client-focused outsourcing consulting service, which is unique and comprehensive.

We offer unparalleled onshore and offshore solutions, which includes KPO (knowledge process outsourcing), BPO operations set-up and management. These help our clients to:

  • Optimise costs
  • Develop operational performance
  • Increase productivity and efficiency
  • Obtain flexibility in staffing and manpower manpower management